500Mb Broadband
Speed up your digital life with ultrafast M500 Fibre Broadband, our way of saying 500Mbps internet.
Enter your postcode to see what’s available in your home:
Here's what you can get at your home
FAQs
It’s easy to check if you can get our M500 broadband – just head over to our postcode checker.
500Mbps broadband is ultrafast. Download an HD movie in a single minute, or stream 4K content on up to 20 devices, all at the same time! 500Mbps broadband is so fast you can do pretty much whatever you want with it – the sky’s the limit.
You should consider your internet usage and needs and also bear in mind what a 500Mbps internet connection is designed for:
- Data-heavy activities – You can stream videos in HD. Download large files superfast. Game online.
- Multiple devices at the same time – A package like our M500 broadband may be what’s needed in busy households, to help make sure everyone can rely on the internet without experiencing low speeds.
If you’re mostly using the internet for basics, like browsing, checking your emails, streaming videos in standard definition, perhaps try M125 or another of our cheap broadband deals. M500 is powerful!
The benefit of gaming on M500 Fibre Broadband, compared to our M125, M250 or M350 speeds, is that it offers:
- Higher bandwidth – So the gamer’s experience is less likely to be affected when several devices are online, at the same time.
- Faster uploads – Livestreaming and sharing your gameplay on platforms like Twitch is an easier, more enjoyable experience.
- Faster downloads – New games (often 80-100GB) take less time to download when you have a very fast internet connection, like M500 broadband (or Gig1, our ultimate broadband for hardcore gamers).
Our M500 broadband package is incredible. It’s perfect for large households where lots of people are online at the same time, even if they’re doing pretty download-heavy things. If M500 sounds good to you, why not keep an eye out for deals with £0 setup cost. Visit broadband no setup for more info and you can also check for current deals.
It sure is! That means you can stream, game, browse and keep your smart speakers connected without worrying about fair usage limits, traffic management or speed throttling with our unlimited broadband deals.
500Mbps broadband is considered an ultrafast download speed. But M500, our second fastest broadband package, is actually slightly quicker than standard 500Mbps, averaging downloads of 516Mbps (that’s 8x faster than the UK’s average download speed). This can handle most online activities with ease. From downloading large files fast and playing online games to streaming and watching videos in HD.
516Mbps is the average download speed for our M500 broadband (that’s 8x faster than the UK’s average download speed). Uploads average speeds of 52Mbps. See our speeds, to learn more about our estimated speeds. And just so you know, Volt M500 Fibre Broadband is covered by WiFi Max (WiFi Max can be added to any broadband deal for a fee).
Sure is! Netflix’s minimum recommended broadband speed for streaming in Ultra HD (4K) is 15Mbps. You get to enjoy a smooth, high quality experience on a 500Mbps broadband connection, even when multiple devices are online, at the same time. And because all of our broadband deals ae unlimited, including our M500 packages, you won’t have to set your Netflix video quality to low or medium to use less data.
500Mbps broadband is blazing-fast, allowing you to stream in ultra-HD on 20 devices, all at the same time! It’s perfect for busy households who are all streaming ultra-HD content at the same time, or for people who do a lot of online gaming and require a stable connection.
Please read our blog: 'What is Ultrafast Broadband?'
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.